Mission

Our mission is to make professional web infrastructure approachable, predictable, and a little bit fun. We remove friction from common workflows — provisioning, backups, DNS, migrations, and WordPress management — so teams of one and teams of many can move at the same rapid pace.

What We Offer

• Managed Linux Cloud Shared Hosting with instant account provisioning and clear resource limits.
• Developer Tools including WP‑CLI, Softaculous one‑click installers, SSH access where applicable, and staging workflows.
• Site Management features such as automated JetBackup snapshots, easy restores, DNS and nameserver controls, and SitePad site building tools.
• Email and Domain Services integrated with account management and DNS controls for seamless setup.
• Security Stack including Imunify360, ModSecurity WAF, CageFS isolation, malware scanning, and proactive monitoring.
• Support and Migration: operator‑level documentation, ticketed support, and migration assistance to simplify moving sites to Wicked Robot.

Our Approach

We marry engineering rigor with operator convenience. Product decisions are measured against three practical tests: does it reduce time to deploy, does it reduce time to recover, and does it scale without surprises. We favor automation for repeatable tasks and human judgment for exceptions. Plans are designed to be predictable and upgradeable so customers can start small and grow without surprise bills.

Reliability and Security

We run on resilient public cloud infrastructure with NVMe storage, controlled IOPS, and monitoring tuned to detect noisy neighbors fast. Backups are automated and easy to restore, but we encourage customers to maintain their own exports. Security practices are baked into the platform with multi‑layer defenses, account isolation, and an active abuse response process that minimizes collateral impact.

Team and Culture

Wicked Robot is a compact, cross‑functional team of engineers, ops people, and customer advocates who ship quickly and iterate often. We value clear documentation, reproducible processes, and relentless simplification. Our culture rewards pragmatic problem solving, thoughtful automation, and a touch of personality in how we brand and communicate.

Values

• Clarity — plain English documentation, transparent pricing, and straightforward limits.
• Reliability — predictable performance and rapid remediation when things go wrong.
• Respect — for customer time, data, and the broader internet ecosystem.
• Playfulness — an irreverent brand voice that makes tooling less tedious without undermining professionalism.

Get Started

Ready to launch? Browse our Site Packages, pick a plan, or reach out and we’ll help pick the right fit. For support or sales questions contact support@wickedrobot.dev. We’ll help you choose the right plan and get your site live with minimal fuss.